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Terms and Conditions

Welcome to Simply Stuffed. These terms and conditions outline the rules and regulations for the use of Simply Stuffed’s website and services. By accessing our website, we assume you accept these terms and conditions in full.

1. Products and Services:

We offer freshly baked stuffed cookies, personalised cookies, and more, subject to availability. All our products are baked fresh before sending and packaged in high-quality, food-grade packaging.

2. Shipping Policy:

Our standard shipping time for stuffed cookies and personalised cookies (where we have the stamp in stock already) is 2-3 business days from the time of order placement. For customised cookies, new stamps, or printed images, please contact us for specific shipping timeframes.

3. Payments:

All payments are to be made in full at the time of purchase. We accept various payment methods for the convenience of our customers.

4. Refund Policy:

Please refer to our comprehensive refund policy. It covers different scenarios including damaged goods, non-delivery, and incorrect orders.

5. Intellectual Property:

The content on this website including text, images, logos, and more are the property of Simply Stuffed and are protected by copyright laws.

6. Privacy Policy:

We respect your privacy. Our privacy policy outlines how we handle your personal information.

7. User Conduct:

You agree to use our website for lawful purposes only and not to infringe the rights of others.

8. Changes to Terms and Conditions:

We reserve the right to modify these terms and conditions at any time. Your continued use of our website following any changes indicates your acceptance of these changes.

9. Governing Law:

These terms and conditions are governed by and construed in accordance with the laws of New Zealand and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

Should you have any queries about our terms and conditions, please don’t hesitate to contact us at cassie@simplystuffed.co.nz.

Please note that your statutory rights are not affected by these terms and conditions.